Privacy Policy

Last updated: 9/6/2025

Information We Collect

  • Account details (name, email, password hash)
  • Order details (items, options, address)
  • Payment details processed by Stripe (we don’t store card numbers)
  • Site analytics, cookies, and device info

How We Use It

  • Process orders, provide support, and send updates
  • Improve site performance and product offerings
  • Detect, prevent, and address fraud or abuse

Sharing

We share data with essential processors (e.g., Stripe for payments, email/hosting providers) under appropriate agreements. We don’t sell personal data.

Data Retention & Security

We retain data for as long as needed to provide services and comply with legal obligations. We use reasonable safeguards, but no system is 100% secure.

Your Choices

  • Access, update, or delete your account information
  • Opt out of non-essential emails
  • Control cookies via your browser settings

Contact

For privacy questions: support@ivycustomz.com